Claim notification

We are there for you. Notify us of your claim easily online or using the form.

Online claim notifications

All claim notifications are available in German, French, English and Italian. Click on the corresponding link and choose your preferred language at the top.

Travel cancellation

Cancellation before departure.
Report a claim

SOS for travel-related incidents

SOS insurance while travelling.
Report a claim

Ticket cancellation

Cancellation of event tickets.
Report a claim

Holiday Home Division

Third-party damage.
Report a claim

Online Protect

Shopping claim notification.
Report a claim

Guest insurance

Illness/accident notification.
Report a claim

Luggage insurance

Luggage damage while travelling.
Report a claim

E-bike insurance

E-Bike claim notification.
Report a claim

Best price guarantee

Shopping claim notification.
Report a claim

Purchase insurance

Shopping claim notification.
Report a claim

Warranty extension

Shopping claim notification.
Report a claim

Claim forms

Please complete the appropriate form. Then send the completed form and your documents to schaden@erv.ch.

Schadenmeldung Mietfahrzeuge

Schadenmeldung Fahrzeugpanne

Schadenmeldung Swisscard Shopping Versicherung

Claim notification Swisscard Shopping insurance

Schadenmeldung Swisscard Annullierungskostenversicherung

Schadenmeldung Cembra Money Bank

Schadenmeldung Klubschule Migros

Notifica di sinistro Cembra Money Bank

Notifica di sinistro Scuola Club Migros

Claim notification hired vehicle

Claim notification vehicle breakdown